Multilingual Language – Thai
419 Views
1 week ago
Experience
0–10 Year(s)
₱
Salary
₱ 34.75 – 11002.73K
p.m
Location
Quezon Calabarzon
78 candidate(s) already applied
Job Description
Hiring: Multilingual Language – Thai
Location: Quezon City, Philippines
Work Setup: Onsite
⏰ Schedule: Shifting / Night Shift
Salary: PHP 34,746 – PHP 110,027.33/month
Sign-on Bonus: PHP 20,000 + Incentives
Openings: 20
Target Start: September 2026
Availability: ASAP
What We’re Looking For
- Fluent and spontaneous in Thai
- Able to communicate effectively in a professional environment
- Working knowledge of English required for training and client systems
- BPO experience is not required
- Collections experience is preferred but not mandatory
- Knowledge of Order-to-Cash (O2C) is preferred
- Must be eligible to work in the Philippines with a valid working visa
- Temporary Resident Visa holders may also apply
- Must be willing to work onsite and on shifting/night schedules
Key Responsibilities
- Handle inbound and outbound customer interactions via phone, chat and email
- Provide customer support in Thai and English
- Assist with account, billing, service and product-related concerns
- Resolve customer issues while delivering excellent customer experience
- Accurately document customer interactions
- Meet quality, productivity, attendance and customer satisfaction targets
- Build customer trust through effective communication and problem-solving
Benefits
- Health Insurance
- Life Insurance
- Paid Training
- Free Parking
- Company Events
- Promotion to Permanent Employee
- Performance Incentives
Interested?
Please complete the questionnaire below to proceed with the screening process.
Questionnaire: https://myglit.com/lateral/cref/009d6942c9
Candidates who can start ASAP and meet the Thai language requirement are encouraged to apply.
Key Skills
22 Skills
CRM (Customer relationship Management)
Customer Service
Handling Complaints
Problem Solving
BPO Voice Process
Communication Skills
Chat Support
email support
Data Entry
o2c
inbound and outbound process
Accounts Receivable
bpo
customer support
Multilingual
Strong English Communication Skills
Emergency call handling
Chat/Email support
Order to Cash
Thai Language
• Should have exposure to International customer base
Collections..
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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