QA Manager - Travel/Telco Voice

Gratitude Inc

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3 months ago

QA Manager - Travel/Telco Voice

3-4 Year(s)

65 - 70 Thousand p.m

Cebu Central Visayas

Job Description

Key Skills

QA Manager BPO Travel Account telco

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Job title: QA Manager

Account: Travel

Type of Support: Voice

Work set up: 100% Onsite at Central Bloc -18th floor, Central Bloc, Cebu IT Park

Work shift: Shifting

Salary: up to 68K (Still negotiable)

Start date: ASAP

Qualifications:

• 3-4 years experience as a QA Manager in a telco or travel voice account is required.

• QA Manager experience should be in BPO. No BPO experience as QA Manager will be rejected

• Experience should either be in a telco or travel voice

• 2nd year completed/College Graduate

• Has understanding of quality methodologies (Lean six sigma, Kaizen, etc)

• Direct client management experience

• No to retail or healthcare LOB experience

• Open for local or Filipino applicants only and must be amenable to work onsite in Cebu City

• No job hopper

• Must not be a present or former employee of Wipro

Recruitment Process:

Initial Interview: HRI (Human Resource Interview)

Operations Interview: Onsite at Cebu IT Park

Role

General Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Innocent Anumah

Recruiter - Gratitude Inc

NA, nigeria

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Cebu Central Visayas, Philippines

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