Quality Assurance Manager – Telco
Gratitude IncQuality Assurance Manager – Telco
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
We are seeking a Quality Assurance Manager with recent telecommunications experience to lead quality initiatives, manage QA teams, monitor customer interactions, analyze performance metrics, coach quality specialists, and ensure continuous process improvement across Telco operations.
Key Skills
Quality Assurance
QA Manager
Telecommunications
Telco
BPO
Call Monitoring
Coaching
Performance Management
Root Cause Analysis
Customer Experience
Quality Framework
AT&T
Role
Quality Assurance Manager
Timings
Night Shift (Permanent)
Industry
Telecom / ISP
Work Mode
Work from office
Process
Non-Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
SAP S/4 HANA Finance Consultant - Hybrid
Gratitude Inc3 - 10 Year(s)
₱ 100 - ₱ 150K p.m
Manila, Philippines
Application Support Engineer for GCP - CL9
Gratitude Inc3 - 4 Year(s)
Confidential
Manila, Philippines
Senior Developer for ServiceNow
Gratitude Inc5 - 10 Year(s)
₱ 85 - ₱ 90K p.m
Manila, Philippines
Site Reability Engineer
Gratitude Inc5 - 7 Year(s)
Confidential
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc4 - 8 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines
Senior Java Developer
Gratitude Inc10 - 14 Year(s)
₱ 100 - ₱ 160K p.m
Manila, Philippines
SAP HANA DB Administration
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
Manager, pre-sales & solutions - service desk
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
Senior Data Engineer - CL10
Gratitude Inc2 - 5 Year(s)
₱ 45 - ₱ 65K p.m
Manila, Philippines
Service Desk Transformation Consultant
Gratitude Inc6 - 8 Year(s)
₱ 110 - ₱ 130K p.m
Manila, Philippines