Quality Control Analyst - US Healthcare Account [
Gratitude IncQuality Control Analyst - US Healthcare Account [
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Quality Control Analyst - US Healthcare Account [ALLIED]*
Work Setup:* On-site
*Industry:* BPO / Contact Center / Healthcare
*Job Description*
We are looking for a *Quality Control Analyst* for our *US Healthcare Account - ALLIED*.
You will be supporting US members with *Pre-Authorization, Benefits & Eligibility, and Claims* inquiries.
*Qualifications*
- *Education:* College Graduate OR Associate Graduate [Any 4-year/2-year course]
- *Experience:* Minimum *2 years Call Center/BPO experience* handling US Healthcare accounts
- *Must have handled:* Pre-Auth, Benefits & Eligibility, and Claims for members
- Excellent English communication skills, both verbal and written
- Strong attention to detail and analytical skills
- Amenable to work on *night shift* and shifting schedules
*Compensation & Benefits*
- *Basic Pay:* 23,000 PHP
- *Allowance:* 1,000 PHP Flex Fund [upon hire]
- *Night Differential:* 20%
- *HMO:* Coverage on Day 1
- *Performance Incentives*
- *14th Month Pay*
- *Rice Allowance:* 300 PHP/month [upon regularization]
- *Bonuses:* Show Up Bonus + Referral Bonus
*
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Operations Supervisor-T-Mobile
Gratitude Inc1 - 4 Year(s)
₱ 35 - ₱ 45K p.m
Manila, Philippines
1 - 23 Year(s)
Confidential
Manila, Philippines
Microsoft MPOS Developer (Dynamics 365 Retail)
Gratitude Inc5 - 8 Year(s)
₱ 170 - ₱ 180K p.m
Manila, Philippines
0 - 1 Year(s)
Confidential
Manila, Philippines
Operations Team Lead
Gratitude Inc10 - 15 Year(s)
₱ 120 - ₱ 125K p.m
Manila, Philippines
0 - 13 Year(s)
₱ 18 - ₱ 19K p.m
Manila, Philippines
Service Delivery Manager - Omnichannel Service Desk
Gratitude Inc3 - 17 Year(s)
₱ 90 - ₱ 110K p.m
Manila, Philippines
AML Regulatory Compliance Associate Manager
Gratitude Inc5 - 8 Year(s)
Confidential
Manila, Philippines
0 - 2 Year(s)
Confidential
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE(CALL CENTER AGENT)
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines