REAL-TIME ANALYST

Gratitude Inc

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1 day ago

REAL-TIME ANALYST

2-4 Year(s)

20 - 25 Thousand p.m

Manila (Makati)

Job Description

Key Skills

.NET

1 candidate(s) have already applied for this Job. Apply now

WE ARE HIRING: Real-Time Analyst (RTA)
Onsite | Makati City & Davao City
Salary: PHP 21,000 - 27,000/month
URGENT | 6 Openings (2 Davao + 4 Makati)

Are you an RTA professional looking for your next opportunity? This one's for you!

YOU MUST HAVE:

At least 1 year WFM or RTA experience in a BPO setting
Proficiency in MS Excel and WFM tools
Strong analytical and problem-solving skills
Good communication and stakeholder management skills
Willing to work onsite on a shifting schedule
Must be based in Philippines

WHAT YOU WILL DO:

Monitor queues, staffing and service levels in real time
Track attendance and schedule adherence
Identify and escalate risks impacting performance
Provide immediate recommendations to address gaps

PLEASE DO NOT APPLY IF:

You are a former employee of our client company
You are not based in Philippines
You are a job hopper

HOW TO APPLY:
Send CV to: royaltyinvestment2022@gmail.com
Subject: Real-Time Analyst (RTA)

Only shortlisted candidates will be contacted.
Please SHARE — you might know someone perfect for this!

Role

Operations Director

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.