Regulatory Compliance Manager (Financial)

Gratitude Inc

2371 Views

12 hours ago

11-13 Year(s)

Manila (Taguig)

Job Description

Key Skills

Service Delivery Ops .Service Delivery

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Responsibilities:

Manage and Develop the Service Delivery Operations team.

• Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)

Manage Solution Delivery

• Ensure execution of delivery work across one or more service delivery operations

• Drive optimization of delivery of standard solutions within area(s) of expertise

Manage to Contract Operational and Financial Commitments

• Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required)

• Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.

Participate in solution design processes.

• May lead or support the design of new offerings or services for industry/functional/technical areas

• May review and validate specific solution configuration/deal shaping, to ensure delivery capability will achieve client expectations. Work with delivery leadership to sign-off on the solutions.

Work with Delivery Account Management Leaders and Commercial Directors to proactively

• Address performance issues across the service delivery operations, create operational approach and implement continuous improvement

• Manage supply and demand, service quality and processes to meet delivery expectations

Role

Financial Managers

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Accounting / Tax / Company Secretary / Audit

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Sonia Abad

Recruiter - Gratitude Inc

NA, philippines

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