Reports Analyst

Job Title: Reports Analyst

Work Setup: Hybrid in Manila
Work Schedule: Graveyard Shift
Start Date:ASAP
Headcount: 3


Qualifications


Required:


- Candidate must possess at least a Bachelor's/College Degree (Bachelor of Science in Computer Science).

- Minimum of 1–3 years' working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing, or customer service industry.

- 1.5–2 years of data analytics experience required.

- Deep to expert knowledge of the following:

- Microsoft Excel

- MS Word

- MS PowerPoint

- Excellent written and verbal communication skills, including face-to-face presentations.

- Experience in business writing (process documentation) and providing training based on your documentation.