Retail Voice CSR - EXL Iloilo - 18K Package - Onsite

Retail Voice CSR - EXL Iloilo - 18K Package - Onsite

Company: EXL Service

Location: Iloilo City - Onsite

Industry: BPO / Retail Account

Account Type: Retail - Voice Account

Salary: PHP 18,000 Package

Work Setup: Onsite / Full-time

*About the Role:*

EXL Iloilo is urgently hiring for our Retail Voice Account! If you have at least 1 year BPO voice experience and completed 2 years in college, apply now and earn PHP 18,000.

*Job Responsibilities:*

- Handle inbound calls for Retail account

- Provide accurate information and resolve customer inquiries

- Deliver excellent customer service with empathy and professionalism

- Meet quality and performance metrics

- Maintain compliance with company policies and procedures

*Qualifications:*

- Completed at least 2 years in college (College Undergraduate) - Required for this account

- High School and Senior High School graduates are not qualified for this account

- Minimum 1 year BPO Voice experience is required

- Excellent English communication skills

- Willing to work onsite in Iloilo City

- Can start ASAP

*Benefits & Perks:*

- PHP 18,000 salary package

- HMO and government-mandated benefits

- Career growth and stable account

- Opportunity to work with a global company