Scheduler (Workforce Scheduler). Entry level

Gratitude Inc

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1 month ago

Scheduler (Workforce Scheduler). Entry level

1-4 Year(s)

Manila (Taguig)

Job Description

Key Skills

BPO Setup WFM Scheduler

1 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting

HC: (1) Davao, (1) Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Pre-Screening Notes

Educational Attainment:

Years of Experience in WFM Scheduling in a BPO Setting:

WFM Tools Used:

Last Drawn Salary:

Expected Salary:

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

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