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GRATITUDE INC
APAC · AFRICA · U.S.A

Senior Customer Service Representative – Insurance Brokerage (SPE)

26 Views 1 day ago
Experience 1–5 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
6 candidate(s) already applied

Job Description

Job title :Customer Service Representative – Insurance Brokerage Account

Location: McKinley Hill, Taguig City
Work Setup: Onsite
Process: Voice

1. PE Level (Process Executive)

Qualifications:

  • Senior High School graduate.

  • 0–17 months of BPO voice experience in any account.

  • Strong verbal communication skills for professional client interactions.

  • Customer service experience in financial services or non-life insurance is preferred.

  • Detail-oriented when handling policy inquiries.

  • Willing to work onsite at McKinley Hill, Taguig.

2. SPE Level (Senior Process Executive)

Qualifications:

  • Senior High School graduate.

  • Minimum 18 months of BPO voice experience in any account.

  • At least 1 year of Property & Casualty, Non-Life or General Insurance experience.

  • Strong verbal communication skills for professional client interactions.

  • Detail-oriented when handling policy inquiries.

  • Willing to work onsite at McKinley Hill, Taguig.




Key Skills

5 Skills
CRM (Customer relationship Management) BPO Voice Process Insurance Skills Property Operations General Insurance

Role Specifications

Role
Appeals Support Specialist
Timings
Day Shift (Permanent)
Industry
Insurance
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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