Senior Group Lead
Gratitude IncSenior Group Lead
Job Description
Key Skills
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Job title: Senior Group Lead
Account: UK Financial Customer Service
Work set up: Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Salary: Up to 90,000 basic + 2400 allowance depending on experience
Joining Bonus: 40K
Start date: 30 - Mar
Headcount: 3
Qualifications:
• Bachelor's Degree
• At least 4 years of operations management experience in a financial account.
• Exposure to UK banking or collections experience in other verticals
Interested and qualified Candidates should send their CV to esther.igweonu@gratitudeindia.com
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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