TL Spanish billingual Account -Cognizant
Job Description
Key Skills
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Minimum Qualifications:Language Proficiency: Written and Verbal proficiency in Spanish and EnglishEducational Attainment: Completed at least 2 years in collegeWork Experience: at least 3 - 5 years of CSR Bilingual ExperienceLeadership Experience: 1 - 2 years’ experience as a Team lead in a BPO companyWillingness to work onsite in McKinley Hill, Taguig on shifting schedulesCandidate must have readily available work documents or permits
Role
Team Leader
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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