Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Senior ServiceNow Platform Administrator

60 Views 3 days ago
Experience 10–15 Year(s)
₱
Salary ₱ 128 – 131.4K p.m
Location Manila (Makati)
17 candidate(s) already applied

Job Description

Senior ServiceNow Platform Administrator












Location:






Makati City, Philippines (Hybrid)













Shift:






Day Shift, 8:00 AM – 5:00 PM













Salary Package:






PHP 128,000–131,400













Experience:






10 Years













Openings:






1













Client:






Chevron







Job Description







We are looking for an experienced






Senior ServiceNow Platform Administrator






to manage, maintain, secure, and optimize ServiceNow production and non-production environments.










Key Responsibilities:










  • Manage ServiceNow instances, user access, roles, groups, and ACLs.







  • Perform platform upgrades, performance monitoring, tuning, and troubleshooting.







  • Implement SSO solutions using SAML and OpenID Connect (OIDC).







  • Maintain integrations with Entra ID, endpoint management, security, and observability tools.







  • Ensure platform security, system hardening, stability, and data integrity.







  • Support developers with technical configurations, design validation, and integrations.







  • Apply ServiceNow ITIL best practices and collaborate with cross-functional teams.







Required Skills & Qualifications







  • 10 years of relevant experience in ServiceNow administration or platform engineering.







  • Strong hands-on experience with ServiceNow upgrades, performance tuning, and security.







  • Expertise in SSO implementation using SAML and OIDC.







  • Experience with integrations, Azure fundamentals, and Azure DevOps.







  • Knowledge of Java or similar object-oriented programming languages.







  • Strong troubleshooting, analytical, and communication skills.







  • Familiarity with SAFe Agile is preferred.







Candidate Pre-Screening Questionnaire







Interested candidates are requested to complete the questionnaire below:










Questionnaire Link:






 https://myglit.com/lateral/cref/edc573573e






Please ensure your latest resume clearly highlights relevant ServiceNow administration, SSO, integration, security, and platform engineering project experience.










Note:






Candidates must be willing to work in a hybrid setup in Makati City and follow the specified day shift.





Key Skills

8 Skills
Analytical Performance Tuning Troubleshooting SAML Azure Devops Strong Communication Skills (Verbal and Written)) Azure DevOps(CI/CD Pipeline) Azure fundamentals

Role Specifications

Role
Software Developer/ Tester
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Abhishek Kumar
Recruiter - Gratitude Inc
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