support Specialist

Gratitude Inc

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1 week ago

support Specialist

1-2 Year(s)

20 - 35 Thousand p.m

Pampanga

Job Description

Key Skills

good communication skills

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Job Summary:

We are seeking a highly organized and detail-oriented Insurance Account Representative to join our team. The successful candidate will be responsible for managing and maintaining existing insurance accounts, as well as identifying new business opportunities.

Key Responsibilities:

1. Account Management: Manage and maintain existing insurance accounts, ensuring timely renewals and resolving any client concerns.

2. Policy Maintenance: Review and update policy information, endorsements, and other documents as needed.

3. Client Communication: Develop and maintain strong relationships with clients, providing excellent customer service and responding to inquiries in a timely manner.

4. New Business Development: Identify and pursue new business opportunities, including prospecting and presenting insurance solutions to potential clients.

5. Data Entry and Record-Keeping: Accurately enter and maintain client data, policy information, and other records in our agency management system.

6. Compliance and Regulatory: Ensure compliance with all relevant insurance laws, regulations, and company policies.

Benefits:

* Health insurance

* Life insurance

* Opportunities for promotion

* Paid training

* Pay raise

Supplemental Pay:

* 13th month salary

* Anniversary bonus

* Performance bonus

* Yearly bonus

Experience:

* Healthcare Back-office support (Email/Chat): 1 year (Required)

* College level- completed 2 years in college with no back subjects

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.