Technical writer
Job Description
# Job Title: Technical Writer
Work Setup: Hybrid, all locations (Multisite – Taguig / Cebu / Clark, Pampanga / Davao City) Work Schedule: Flexible to work on a shifting schedule if business asks (weekends, night shift, holidays) Start Date: ASAP
## Qualifications
Required:
- Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field.
- 3–5 years of experience in IT Technical Writing.
- Knowledge of API documentation tools.
- Knowledgeable of IT software being used for technical writing.
Desired:
- Experience in the US healthcare industry.
- Experience documenting SaaS or cloud-based products.
- Familiarity with Agile/Scrum methodologies.
- Understanding of UX writing principles.
- Experience with knowledge management systems.
Certifications are a Plus:
- Certified Professional Technical Communicator (CPTC).
- ICAgile Certified Professional (ICP).
## Recruitment Process
1. Validation
2. Zwayam profile creation
3. HR Interview
4. Hiring Manager Interview
5. Onboarding
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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