Telco CSR - Teleperformance Makati - Up to 27K
Job Description
Key Skills
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*Makati Jobs - Telco CSR - Teleperformance - Up to 27K - Onsite*
*Company:* Teleperformance - Makati
*Location:* Makati City - Onsite (WFO)
*Account:* Telco Account
*Salary:* Up to PHP 27,000 Salary Package
*Work Setup:* Onsite - Shifting Schedule - Full-Time
*About the Company:*
Teleperformance Makati is urgently hiring for Telco Account. Minimum 3 months BPO experience required.
*Responsibilities:*
- Handle customer inquiries and provide accurate product and service information
- Resolve telco service issues and concerns efficiently
- Ensure customer satisfaction and deliver quality service
- Meet performance targets, KPIs, and quality metrics
- Document customer interactions accurately
*Qualifications:*
- High school graduate (old curriculum) / senior high school graduate accepted
- At least 3 months BPO experience required, voice or non-voice accepted
- Good to excellent English communication skills
- Willing to work onsite in Makati City
- Amenable to shifting schedule including nights, weekends, and holidays
- Can start ASAP
*Benefits:*
- Up to PHP 27,000 salary package
- HMO plus government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities
- Work with the world's largest BPO company
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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