Telco Customer Service - Firstsource - Taguig WFO

Telco Customer Service - Firstsource - Taguig WFO - 100% Virtual Process

Company: Firstsource

Location: Taguig - Onsite

Industry: BPO / Telco Account

Setup: Onsite - Shifting Schedule

Type: Full-Time - Multiple Vacancies

Salary: Up to PHP 25,000 Package

Hiring Process: 100% Virtual Process - Apply from home

Overview:

Firstsource Taguig is hiring Telco Customer Service Representatives. Earn up to PHP 25,000 package with 100% virtual hiring process. No Telco experience required - TSR background is an advantage. Apply from home.

Role: Telco CSR / Customer Service Representative

Account: Telco Account

Key Responsibilities:

- Handle telco-related customer inquiries and concerns professionally

- Provide excellent customer service and technical support

- Assist customers with account and service-related issues

- Ensure customer satisfaction and timely issue resolution

- Meet performance and quality metrics consistently

Qualifications:

- At least Senior High School Graduate

- Telco / TSR experience is an advantage but not required

- Good English communication skills required

- Willing to work onsite in Taguig City

- Amenable to shifting schedule and can start ASAP

Salary and Benefits:

- Up to PHP 25,000 monthly salary package

- HMO and comprehensive benefits package

- Paid training program from Day 1

- Clear career growth and promotion opportunities

- Supportive and collaborative work environment

Recruitment Process - 100% Virtual:

Step 1: Initial Interview

Step 2: Online Assessment

Step 3: Final Interview