Telco Voice Account - ResultsCX Cebu City - Up to 25K Package - Onsite
Job Description
Key Skills
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Telco Voice Account - ResultsCX Cebu City - Up to 25K Package - Onsite
Company: ResultsCX - Premier Customer Experience Provider
Location: Cebu City - Onsite (WFO)
Account: Telco Voice Account - Premium Telco Brand
Industry: BPO / Telecommunications
Setup: Onsite - Shifting - Full-Time
Salary: PHP 20,000 to PHP 25,000 Package + Benefits
Overview:
ResultsCX Cebu City mass hiring for Telco Voice CSRs! Up to PHP 25K plus HMO and benefits! Virtual hiring process.
Salary Breakdown:
- PHP 20K Package - for 6 to 23 months BPO voice exp
- PHP 25K Package - for 24 months and above BPO voice exp
Responsibilities:
- Handle telco inquiries via voice
- Provide troubleshooting, billing, account support
- Resolve issues efficiently and professionally
- Maintain high CSAT and quality scores
- Meet and exceed KPIs
Qualifications:
- At least HS Grad Old or SHS Grad New
- Minimum 6 months BPO voice exp required
- Strong English comms
- Willing onsite Cebu City
- Can work shifting / night shift
- Can start ASAP
Benefits:
- PHP 20K to 25K package based on exp
- HMO plus government benefits and incentives
- Paid training from Day One
- Career growth and promotion opportunities
- Virtual and fast hiring process
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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