TELEPERFORMANCE CEBU -- CSR International voice accounts
Job Description
Key Skills
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*Company:* Teleperformance Cebu
*Location:* Cebu
*Work Setup:* Work On-Site (WOSA) | Shifting Schedule
*Category:* Mass Hiring - 5 Accounts Available
*ACCOUNT 1: Retail Account*
*Job Title:* Customer Service Representative - Retail Account | Cebu
*Salary:* Up to PHP 17,500
*Qualifications:*
- High School / Senior High School / College Undergraduate with at least 6 months BPO experience
- OR College Graduate with or without BPO experience
- Good communication skills
- Willing to work on-site
*ACCOUNT 2: Project Luna Account*
*Job Title:* CSR - Project Luna (Healthcare / Technical Account) | Cebu
*Salary:* Up to PHP 19,000
*Qualifications:*
- At least 1 year of Healthcare or Technical experience
- Excellent communication skills
- Willing to work on-site
*ACCOUNT 3: Retail Account - Fixed Term Employment*
*Job Title:* CSR - Retail Account (Fixed Term) | Cebu
*Salary:* Up to PHP 15,000
*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate
- Excellent communication skills
- Willing to work on-site
*ACCOUNT 4: Global Home Security Account*
*Job Title:* Customer Service Representative - Global Home Security Account | Cebu
*Salary:* Up to PHP 19,000
*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate
- At least 1 year Customer Service Experience (BPO or non-BPO such as retail, barista, service crew - direct customer-facing role)
- Excellent communication skills
- Willing to work on-site
*ACCOUNT 5: High Priority Banking Account*
*Job Title:* CSR - High Priority Banking Account | Cebu | Up to 18.4K
*Salary:* Up to PHP 18,400
*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate
- With or without BPO experience are welcome to apply
- Excellent communication skills
- Willing to work on-site
- Must have NBI Clearance, Police Clearance, and SSS Number available before training
*Apply now with your updated resume!*
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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