Thai-Speaking CSR(WFH)
Job Description
*NOW HIRING: Thai-Speaking Customer Support | Up to PHP 110K + PHP 20K Sign-On Bonus*
*Work Setup:* Work From Home
*Schedule:* Shifting / Night Shift
*Openings:* 20 Slots | ASAP Hiring - September 2026
*Salary:* Up to PHP 110,027.33 + PHP 20,000 Sign-On Bonus + Incentives
*QUALIFICATIONS:*
- Fluent in Thai (spoken and written) - able to communicate professionally and handle complex conversations
- With good English communication skills (training and systems are in English)
- Open to candidates with or without BPO experience - freshers welcome
- Collections or Order-to-Cash (O2C) experience is an advantage but not required
- Must be eligible to work in the Philippines - valid work visa / Temporary Resident Visa (TRV) accepted for non-Filipino applicants
*RESPONSIBILITIES:*
- Handle customer inquiries in Thai and English via phone, chat, and email
- Assist with account-related concerns, billing inquiries, and service requests
- Deliver excellent customer service and resolve issues efficiently
- Accurately document all customer interactions
- Meet quality, productivity, and customer satisfaction targets
*BENEFITS:*
- HMO + Life Insurance
- Paid Training
- Free Parking & Company Events
- Opportunity for Permanent Employment
- PHP 20K Sign-On Bonus + Performance Incentives
Key Skills
7 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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