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GRATITUDE INC
APAC · AFRICA · U.S.A

Trainer - H&R Block - Sucat Onsite - Shifting Schedule

231 Views 2 weeks ago
Experience 3–16 Year(s)
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Salary ₱ 30 – 35K p.m
Location NA
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Job Description

*Trainer - H&R Block - Sucat Onsite - Shifting Schedule - Contract Until April 2027*


Company: Confidential - BPO Industry

Location: Sucat, Paranaque - Onsite

Setup: Onsite, Shifting / Graveyard Shift

Employment Type: Contractual until April 30, 2027

Salary: PHP 25,500 - 35,000 Basic Salary + Up to PHP 2,500 Monthly Performance Bonus

Openings: Multiple


*About the Role:*

Looking for Trainers to support our H&R Block Seasonal Account in Sucat! This is a great opportunity for experienced BPO Trainers seeking a contractual role until April 2027 with up to PHP 35K basic pay plus bonus.


*Job Responsibilities:*

- Facilitate and deliver engaging training sessions using presentations, manuals, and evaluations

- Manage and align training schedules with business needs

- Drive training projects and short-term team initiatives

- Continuously enhance training processes and delivery methods

- Mentor and support junior team members

- Lead and motivate a team of individual contributors


*Qualifications:*

- At least 6 months to 1 year of Trainer experience in a BPO setting

- Minimum 2 years overall BPO experience

- Knowledge of adult learning principles, curriculum design, and training methodologies

- Excellent English communication - written and verbal

- Strong presentation, facilitation, and people skills

- Able to adjust training style to suit different learners

- Background in Instructional Design or L&D is an advantage

- Familiar with LMS and other training tools

- Note: Ex-Teleperformance employees are not eligible for rehire, direct or via agency


*Hiring Process:*

1. Eligibility Check

2. Initial Screening with Corporate TA

3. Preparation of Demo Materials (to be sent via email)

4. Final Interview + Demo with Hiring Manager (Virtual, Graveyard Schedule)


*Benefits & Perks:*

- Competitive salary package up to PHP 35K + bonus

- Handle a well-known account - H&R Block

- Build your career in Training and Development

Key Skills

7 Skills
Training experience Trainer/Training Experience (BPO) BPO Experience .Instructional Design Adult learning principles and techniques Proficiency in English; Good communication skills both written and spoken adult learning principles, curriculum design, or training methodologies.

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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