Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Training Manager - AML / Regulatory Compliance - Taguig Onsite

292 Views 2 weeks ago
Experience 3–5 Year(s)
₱
Salary Confidential
Location NA
Be the first to apply for this job

Job Description

Training Manager - AML / Regulatory Compliance - Taguig Onsite (Night Shift, Weekends Off)


Company: Confidential

Location: Taguig - Onsite

Setup: Onsite / Night Shift / Weekends Off

Industry: Banking / Training & Development

Type: Full-Time

Salary: Confidential


About the Role:

We are hiring a Capability Development Manager / Training Manager for AML and Transaction Monitoring. This role will coordinate and oversee internal and external training operations for global clients and manage relationships with business stakeholders, the CD team, and clients.


Qualifications:

- 7 to 8 years of relevant experience in Training and Development

- 5+ years of supervisory experience

- Background in Training and Development focused on Regulatory Compliance - AML or Transaction Monitoring

- Advanced analytical skills in assessing concepts and alternatives

- Amenable to onsite setup in Taguig and night shift, weekends off


Responsibilities:

- Lead the training team at the client or assigned location

- Establish framework for coaching, training, mentoring and building domain expertise

- Ensure facilitation, technical, domain and compliance skills of trainers are up to date

- Manage day-to-day training operations, administration, and reporting

- Lead and drive weekly, monthly and quarterly business reviews for training

- Handle knowledge capture and transfer and ensure calibration across clients

- Assess training needs in consultation with departmental heads

- Create plans to meet training and development needs, manage delivery and measurement

- Monitor, measure and report on employees' training achievements

- Interact with training vendors, clients and stakeholders

- Support Operations team in improving performance, motivation and teamwork

- Ensure training content and talent framework is set for new businesses

- Support Mobilization Leads and Solution Architects as needed

Key Skills

5 Skills
SME Sales Wealth Management Supervisory Experience QA experience banking, financial services, or wealth management.

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc