Transcom Bacolod is Hiring - CSR (Freshers accepted)
Job Description
*Transcom Bacolod Hiring - Customer Service and Technical Support - No Experience Required*
*Company:* Transcom - Global BPO Leader
*Location:* Bacolod City - Onsite
*Industry:* Customer Service, Technical Support
*Salary:* Competitive Package - Paid Training
*Work Setup:* Full-Time Onsite - Shifting Schedule
*About Transcom:*
Kickstart your BPO career with Transcom Bacolod. We are hiring Customer Service and Technical Support Representatives. No experience required, perfect for fresh graduates and first-timers.
Transcom is a global BPO leader known for excellent workplace culture and career growth. Join our Bacolod site and build your future in the BPO industry.
*Responsibilities:*
- Handle customer inquiries via voice and provide excellent customer service
- Provide technical support assistance and troubleshoot basic concerns
- Resolve customer concerns professionally and efficiently
- Document interactions and ensure customer satisfaction
- Meet performance metrics
*Qualifications:*
- Good to excellent English communication skills
- 18 years old and above
- At least Senior High School Graduate, College Level, or College Graduate
- No BPO experience required - fresh graduates and first-timers are highly encouraged
- Willing to work onsite in Bacolod City on shifting schedule
- Can start ASAP
*Benefits:*
- Competitive salary package
- Paid training
- HMO plus government-mandated benefits
- Career growth opportunities with global BPO leader
- Supportive and fun work environment
Key Skills
7 SkillsRole Specifications
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