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GRATITUDE INC
APAC · AFRICA · U.S.A

Transcom Bacolod is Hiring - CSR (Freshers accepted)

24 Views 1 day ago
Experience 0–26 Year(s)
₱
Salary ₱ 16 – 18K p.m
Location NA
11 candidate(s) already applied

Job Description

*Transcom Bacolod Hiring - Customer Service and Technical Support - No Experience Required*


*Company:* Transcom - Global BPO Leader

*Location:* Bacolod City - Onsite

*Industry:* Customer Service, Technical Support

*Salary:* Competitive Package - Paid Training

*Work Setup:* Full-Time Onsite - Shifting Schedule


*About Transcom:*


Kickstart your BPO career with Transcom Bacolod. We are hiring Customer Service and Technical Support Representatives. No experience required, perfect for fresh graduates and first-timers.


Transcom is a global BPO leader known for excellent workplace culture and career growth. Join our Bacolod site and build your future in the BPO industry.


*Responsibilities:*

- Handle customer inquiries via voice and provide excellent customer service

- Provide technical support assistance and troubleshoot basic concerns

- Resolve customer concerns professionally and efficiently

- Document interactions and ensure customer satisfaction

- Meet performance metrics


*Qualifications:*

- Good to excellent English communication skills

- 18 years old and above

- At least Senior High School Graduate, College Level, or College Graduate

- No BPO experience required - fresh graduates and first-timers are highly encouraged

- Willing to work onsite in Bacolod City on shifting schedule

- Can start ASAP


*Benefits:*

- Competitive salary package

- Paid training

- HMO plus government-mandated benefits

- Career growth opportunities with global BPO leader

- Supportive and fun work environment

Key Skills

7 Skills
Call Center BPO Voice Process International Call Centre BPO Call center Call centre voice BPO call centre Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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