Customer Service Rep - Concentrix CDO - 6 Months BPO Exp

Customer Service Jobs Cagayan de Oro - Concentrix - 6 Months BPO Exp - Competitive Package

*Company:* Concentrix

*Location:* Cagayan de Oro City - Onsite (WFO)

*Industry:* BPO / Customer Service

*Employment Type:* Full-time - Onsite

*Salary:* Competitive Salary Package

*Experience:* At least 6 Months BPO Experience Required

Concentrix Cagayan de Oro is expanding and urgently hiring Customer Service Representatives! If you have at least 6 months BPO experience, we want you on our team. High School and SHS graduates are welcome to apply. Join one of the world's leading customer experience companies today!

*Key Responsibilities:*

- Handle inbound customer inquiries via voice and non-voice support channels

- Provide excellent customer support and resolve customer concerns efficiently

- Deliver outstanding customer experience with professionalism and empathy

- Document customer interactions accurately and follow standard procedures

- Achieve performance metrics for quality and customer satisfaction

*Qualifications:*

- At least High School Graduate / Senior High School Graduate

- At least 6 months BPO / Call Center work experience is REQUIRED

- Good to excellent English communication skills

- Willing to work onsite in Cagayan de Oro City

- Willing to work on shifting / flexible schedules, including weekends and holidays

- Customer-oriented with a positive attitude

*Benefits and Perks:*

- Competitive salary package

- HMO coverage + Life Insurance + Complete benefits package

- Paid training and continuous development programs

- Clear career growth and internal promotion opportunities

- Work with a stable, supportive, and globally recognized BPO company

- Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)

Submit your resume today and be part of Concentrix CDO - Where your BPO career grows!