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GRATITUDE INC
APAC · AFRICA · U.S.A

Transcom - CSR - US Electronics Voice Account - Pasig -24,800

4 Views 2 hours ago
Experience 1–27 Year(s)
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Salary ₱ 18 – 24.8K p.m
Location NA
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Job Description

Transcom - Customer Service Representative - US Electronics Voice Account - Pasig - Up to PHP 24,800*


*Company:* Transcom

*Location:* Pasig City - Onsite (WFO)

*Account:* US Electronics - CSR Voice Account - Premium Account

*Salary:* Up to PHP 24,800 Package plus Incentives (Basic PHP 18,500 + Allowance PHP 2,800 + Incentives PHP 2,500-3,500)

*Work Setup:* Full-Time, Onsite, Shifting Schedule

*Hiring Details:* 50 Slots Available - Urgent Hiring


*Job Description:*

Transcom Pasig is urgently hiring for US Electronics CSR Voice Account. We are looking for qualified Customer Service Representatives to join our premium electronics account.


*Responsibilities:*

- Handle customer inquiries for US Electronics account via voice support

- Provide excellent customer service and resolve concerns professionally

- Assist with billing, product information, and technical support inquiries

- Ensure customer satisfaction and meet quality performance targets

- Document customer interactions accurately


*Qualifications:*

- At least 6 months BPO experience required, voice or non-voice accepted

- Excellent English communication skills

- Willing to work onsite in Pasig City

- Amenable to shifting schedule


*Benefits:*

- Up to PHP 24,800 total package

- HMO and government-mandated benefits

- Career growth opportunities with global BPO leader

- Supportive work environment

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations Call Centre skills BPO Call center International BPO

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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