Transformation Manager (Banking & Finance/ WFH)URGENT

Gratitude Inc

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1 month ago

Transformation Manager (Banking & Finance/ WFH)URGENT

5-15 Year(s)

10 - 15 Thousand p.m

Manila
(Base Location for WFH)

Job Description

Key Skills

Artificial Intelligence (AI) Leadership Leadership Microsoft Office Transformation Lead Business Excellence Transition Manager Senior Transition Senior Transition Manager Transition Executive Six Sigma Green Belt Green belt certification Six Sigma Green/Black Belt Certification Black Belt Trained/Certified RPA Solutions

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Title: Transformation Management Manager – 2HC (1HC at least have Banking and Financial Services Experience)

Work Setup: WFH/Remote any location in PH

Shift: Night-Shift

Salary: Starts at 100k and above

Requirements:

• Open to College graduates and undergraduates with relevant work experience

• Green Belt Certified, Black Belt Trained/Certified

• Relevant experience in AI or RPA Solutions is a plus

• Knowledgeable in MS Office (Excel, Word, PowerPoint)

• Must have at least 2 years Six Sigma Experience/ Practitioner

• Must have at least 2 years of overall work experience related in Business Excellence

• With leadership experience

Job Description:

• Lead impacting transformation projects including levers like Automation/Technology, Analytics, and Process.

• Process discovery, shape and orchestrate interventions that combine data, technology, people, and process transformation.

• Lead, facilitate, and collaborate with cross-functional teams, delivering successful business outcomes

• Excellent analytical, communication, interpersonal, and presentation skills

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from Home

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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