Travel Account CSR - Wipro Cebu - Airline Support - Onsite
Gratitude IncTravel Account CSR - Wipro Cebu - Airline Support - Onsite
Job Description
Key Skills
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Job Title: Travel Account CSR - Wipro Cebu - 100% Onsite | Airline Support
Company: Wipro
Work Location: Wipro Cebu - 100% Onsite
Salary: Competitive Package
Industry: BPO / Airline / Travel
About the Role:
We are hiring Customer Service Representatives for our Premium Airlines Account at Wipro Cebu! If you have excellent English communication skills and a passion for travel, this is the perfect opportunity for you.
Job Details:
Role: Customer Service Representative - Airline Account / Travel Support
Location: Wipro Cebu - 100% Onsite
Work Setup: Shifting / Onsite - Cebu Site
What is in it for you:
Competitive compensation and career growth opportunities - Build your BPO career
Supportive, collaborative culture with complete training and development support
Opportunity to work with a global travel brand - Premium airline account
Your Role:
Assist customers with flight bookings, reservations, cancellations, and general travel inquiries
Deliver exceptional customer service with empathy and professionalism
Resolve issues efficiently and accurately document all customer interactions
Collaborate with internal teams to ensure smooth customer experience
Meet targets for quality, productivity, and customer satisfaction
Who we are looking for:
Option 1:
Education: College Graduate - With or without BPO experience
Communication: Must have C1 level English - Excellent communication skills, close to Standard American English accent
Option 2:
Education: Completed at least 2nd year in college with no failing subjects
Experience: At least 6 months BPO experience required
Communication: Good to excellent English communication skills
Additional Requirements:
Work Setup: Willing to work 100% onsite in Wipro Cebu
Account: Willing to be assigned to an Airlines / Travel account
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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