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GRATITUDE INC
APAC · AFRICA · U.S.A

(URGENT HIRING) Multilingual Language - BAHASA (Indonesia) | Onsite in Quezon City W/ SIGN-ON BONUS

1202 Views 2 weeks ago
Experience 1–3 Year(s)
₱
Salary Confidential
Location Manila (Fairview Quezon City)
142 candidate(s) already applied

Job Description


Are you a fluent Bahasa Indonesia speaker looking to grow your career with a leading global company? We're looking for enthusiastic and customer-oriented professionals to join our multicultural team. If you're passionate about helping customers and want to build an international career, we'd love to hear from you!

What You'll Do

  • Deliver professional customer support in Bahasa Indonesia through phone, email, and other communication channels.

  • Assist customers by resolving inquiries and providing timely, effective solutions.

  • Maintain accurate customer records using internal systems.

  • Support Collections and Order-to-Cash (O2C) processes when required.

  • Collaborate with internal teams to ensure a seamless customer experience.

  • Achieve quality, productivity, and customer satisfaction targets.

What We're Looking For

  • Native or fluent Bahasa Indonesia language proficiency with excellent verbal and written communication skills.

  • Ability to communicate confidently and naturally in a professional environment.

  • Strong understanding of complex conversations and implied meanings.

  • Good working knowledge of English, as training and company systems are conducted in English.

  • Strong customer service, communication, and problem-solving skills.

  • Willing to work in Quezon City or relocate if currently based elsewhere.

Preferred Qualifications (Not Required)

  • Previous experience in Collections, Accounts Receivable, or Customer Service.

  • Knowledge of the Order-to-Cash (O2C) process.

Why Join Us?

  • Competitive monthly salary 

  • Be part of a diverse and international workplace

  • Comprehensive training and ongoing professional development

  • Excellent opportunities for career growth and advancement

  • Supportive, inclusive, and collaborative work environment

Ready to Apply?

We're hiring immediately!

If you're fluent in Bahasa Indonesia and ready to take the next step in your career, apply today and become part of a global team where your language skills are truly valued.



Key Skills

5 Skills
Bahasa customer support collections experience Bahasa Speaker Bahasa Language

Role Specifications

Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Chidera Emmanuella Ijeomah
Recruiter - Gratitude Inc
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