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GRATITUDE INC
APAC · AFRICA · U.S.A

URGENT HIRING – USRN TRAINING SUPERVISOR

329 Views 3 weeks ago
Experience 1–2 Year(s)
₱
Salary ₱ 73 – 80K p.m
Location Manila, Cebu Central Visayas, Davao (Base Location for WFH)
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Job Description

URGENT HIRING – USRN TRAINING SUPERVISOR


Account: El Paso Account

Setup: Temporary WFH

Location: BGC Taguig | Cebu | Davao | Clark, Pampanga

Schedule: Shifting — must be flexible for weekends, night shifts & holidays

Salary: ₱73,000–₱80,000 package

Start Date: ASAP

Headcount: 1


Role


Lead and supervise training operations while delivering effective clinical knowledge transfer and ensuring training quality and performance standards are met.


Skills


• Active USRN License

• Training & Knowledge Transfer

• Kirkpatrick Learning Effectiveness

• BPO/CPO Training Experience

• Team Leadership & Supervision

• Clinical Subject Matter Expertise

• Medical/Clinical Summary Writing

• Clinical Decision-Making

• Evidence-Based Clinical Guidelines

• Coaching & Mentoring

• Strong Communication & Presentation Skills


Qualifications


• Active USRN license – any state

• 1–2 years of relevant Trainer experience in BPO/CPO

• Experience managing or leading a team

• At least 2 years of recent relevant clinical/hospital experience

• Strong clinical background in Orthopedics, ER, ICU, Neurology, Occupational Medicine, or Rehabilitation is an advantage

• Experience with Kirkpatrick Learning Effectiveness

• Teaching credentials/certification is a plus

• Knowledge of medical/clinical documentation and summary writing

• Ability to make sound clinical decisions using applicable guidelines


Recruitment Process


Validation → Zwayam Profile Creation → HR Interview → Hiring Manager Interview → Onboarding


Provide the details below

Screening Details 


• Current Location & Preferred Site

• Active USRN License + Validity Date

• Kirkpatrick Learning Experience

• Years of Trainer/Training Supervisor Experience

• Years of Supervisory/Managerial Experience

• Last Drawn Salary

• Salary Expectation

• Availability to Start ASAP

Key Skills

4 Skills
Decision Making USRN team leadership Kirkpatrick Learning

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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