USRN Team Leader (Non-Voice)

Job title: USRN Team Leader (Non-Voice)

Account/s: El Paso & Hartford Account

Work setup: Temporary WFH

Work schedule: Shifting

Salary budget: PHP 60,000 package (Fixed and non-negotiable) 

Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)

Start date: ASAP

Headcount: 

Qualifications:

• At least 2-3 years of BPO/CPO Utilization Management experience. 

• At least 1 year of people-manager/ relevant experience.

• Active USRN (any mainland license)

Recruitment Process:

• Validation

• Talkpush profile creation

• HR Interview

• Hiring Manager Interview

• Onboarding

Screening notes:

• Current location and preferred site to work

• Do you have an active USRN license? Provide the validity date

• Years of Utilization Management experience

• Years of people-manager/ team leader/supervisor experience

• How much is your last drawn salary?

• What are your salary expectations?

• Notice period