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GRATITUDE INC
APAC · AFRICA · U.S.A

We're Hiring! CIS Functional SAP Support

635 Views 1 week ago
Experience 5–11 Year(s)
₱
Salary Confidential
Location Manila (Taguig, Pasig)
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Job Description

Location: Paranaque, Philippines (Hybrid – 3x onsite per week)

Shift: Mid Shift (2:00 PM – 11:00 PM)

Work Setup: Hybrid

Start Date: ASAP

Experience Required: 4 to 7 years


About the Role

Are you a data-driven problem solver with a passion for system integration? Do you thrive on designing interfaces that connect complex SAP environments with external client systems?


We are looking for a CIS Functional Analyst to join our team. In this role, you will be the bridge between our internal systems and client systems—analyzing, designing, testing, and implementing seamless integrations that ensure smooth data flow and business process alignment.


If you have strong expertise in SAP SD, MM, and EWM, coupled with deep knowledge of interface formats (XML, IDOC, EDIFACT) and file transfer protocols (SFTP, API, CPI, AS2) , we want to hear from you!

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What You'll Do


Requirements Gathering & Analysis

Collaborate with internal teams and clients to understand integration requirements and business processes


Analyze existing systems and data structures to identify integration points and challenges


Document detailed functional and technical specifications, including Process and IT Mapping documentation


Interface Design

Design scalable, performant, and maintainable interface solutions


Perform data mapping between source and target systems using SAP standard tables, BAPI tables/fields, or other relevant data sources


Testing & Quality Assurance

Create comprehensive test scripts for Baseline Testing, Functional Testing, Systems Integration Testing (SIT), and User Acceptance Testing (UAT)


Execute test cases, analyze results, and identify defects


Facilitate testing with clients and collaborate with development teams to resolve issues


Support regression testing to ensure existing functionalities remain intact


Deployment & Post-Implementation Support

Assist in deploying interfaces to production environments


Provide post-implementation support, troubleshoot issues, and perform root cause analysis


Monitor interface performance and proactively identify areas for improvement

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What You'll Bring

Minimum Qualifications

Education: BS in Computer Science, IT, or related field (or equivalent experience)


Experience: 4 to 7 years of relevant SAP Functional/Interface experience


Language: Business-fluent English
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How to Apply

Ready to take the next step in your SAP career? Click apply



Key Skills

5 Skills
SAP SAP Basis SAP BI SAP BW SAP SD, MM, or EWM

Role Specifications

Role
Customer Success Specialist
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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