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GRATITUDE INC
APAC · AFRICA · U.S.A

Wipro Cebu Hiring - Travel CSR - Airlines Account - College Grad

269 Views 3 weeks ago
Experience 1–10 Year(s)
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Salary ₱ 25 – 26K p.m
Location NA
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Job Description


Wipro Cebu Hiring - Travel CSR - Airlines Account - College Grad & Undergrad Accepted - Onsite


Company: Wipro

Location: Cebu - 100% Onsite (WFO)

Industry: BPO / Airlines / Travel

Work Setup: Full-time / Shifting Schedule


About Wipro:

Wipro is a leading global BPO company. Wipro Cebu is mass hiring for our Premium Airlines / Travel Account! Perfect opportunity for candidates with excellent English communication skills and passion for travel and customer service.


Job Description:

Join Wipro Cebu's Premium Travel Account and assist customers from around the world with their travel needs. If you have C1 level English and close to American accent, this global travel brand is waiting for you!


Responsibilities:

- Assist customers with flight bookings, reservations, modifications, and cancellations

- Handle general travel inquiries with empathy and professionalism

- Resolve customer issues efficiently and provide accurate information

- Document all customer interactions properly and accurately

- Collaborate with internal teams to ensure smooth customer experience

- Meet quality, productivity, and customer satisfaction targets


Qualifications:


Option 1: For College Graduates

- College Graduate - With or without BPO experience welcome to apply

- Must have C1 level English - Excellent communication skills required

- With close to standard American English accent


Option 2: For Undergraduates

- Completed at least 2nd year in college with no failing subjects

- At least 6 months BPO experience required

- Good to excellent English communication skills


Additional Requirements:

- Willing to work 100% onsite in Wipro Cebu

- Willing to be assigned to Airlines / Travel account

- Amenable to shifting schedule and can start ASAP


Benefits & Perks:

- Competitive Compensation Package

- Career Growth and Promotion Opportunities

- Supportive and Collaborative Work Culture

- Paid Training and Development Support

- Opportunity to Work with a Global Travel Brand


---


FOR FACEBOOK:


WIPRO CEBU HIRING - TRAVEL CSR - AIRLINES ACCOUNT - COLLEGE GRAD & UNDERGRAD ACCEPTED - ONSITE!


Company: Wipro Cebu - 100% Onsite

Account: Premium Airlines / Travel Account

Setup: Full-time / Shifting


PREMIUM TRAVEL ACCOUNT - CEBU!


WHAT YOU'LL DO:

Assist with flight bookings, modifications & cancellations

Handle travel inquiries

Resolve customer issues

Document interactions accurately


REQUIREMENTS:


OPTION 1: COLLEGE GRAD

College Graduate - No BPO exp needed!

Must have C1 level English - Excellent comms

Close to American accent


OPTION 2: UNDERGRAD

Completed 2nd year college - No failing subjects

At least 6 months BPO exp

Good to excellent English comms


ADDITIONAL:

Willing 100% onsite Wipro Cebu

Willing Airlines / Travel account

Shifting sched - Can start ASAP


PERKS:

Competitive Package

Career Growth

Supportive Culture

Paid Training

Global Travel Brand!



Key Skills

6 Skills
Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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