Wipro Cebu Mass Hiring - Customer Service Rep - Travel / Airlines
Gratitude IncWipro Cebu Mass Hiring - Customer Service Rep - Travel / Airlines
Job Description
Key Skills
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Wipro Cebu Mass Hiring - Customer Service Rep - Travel / Airlines - 100% Onsite
Company: Wipro
Location: Wipro Cebu - 100% Onsite
Industry: BPO / Airline / Travel
Salary: Competitive Package
Setup: 100% Onsite - Shifting Schedule - Full-Time
About the Role:
Wipro Cebu is mass hiring Customer Service Representatives for our Premium Airlines / Travel Account. Perfect opportunity for candidates with excellent English communication skills and passion for travel and customer service. Build your BPO career with a global travel brand.
Responsibilities:
- Assist customers with flight bookings, reservations, modifications, and cancellations
- Handle general travel inquiries with empathy and professionalism
- Resolve customer issues efficiently and provide accurate information
- Document all customer interactions properly and accurately
- Collaborate with internal teams to ensure smooth customer experience
- Meet quality, productivity, and customer satisfaction targets
Qualifications:
Option 1: For College Graduates
- College Graduate - With or without BPO experience are welcome
- Must have C1 level English - Excellent communication skills required
- With close to standard American English accent
Option 2: For Undergraduates
- Completed at least 2nd year in college with no failing subjects
- At least 6 months BPO experience required
- Good to excellent English communication skills
Additional Requirements:
- Willing to work 100% onsite in Wipro Cebu
- Willing to be assigned to Airlines / Travel account
- Amenable to shifting schedule and can start ASAP
Benefits:
- Competitive compensation package
- Career growth and promotion opportunities
- Supportive and collaborative work culture
- Paid training and development support
- Opportunity to work with a global travel brand
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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