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GRATITUDE INC
APAC · AFRICA · U.S.A

2 YEARS BPO EXPERIENCE? YOUR NEXT MOVE COULD BE IN FINANCIAL SERVICES!

554 Views 1 week ago
Experience 1–3 Year(s)
₱
Salary ₱ 25 – 32K p.m
Location Manila (Taguig, Pasig, Makati)
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Job Description

CLIENT SERVICES AGENT – MCKINLEY, TAGUIG

Are you an experienced Call Center / BPO professional ready to move into a more specialized financial services environment?

Do you have at least 2 years of BPO experience?

THIS OPPORTUNITY COULD BE FOR YOU!

We're hiring CLIENT SERVICES AGENTS to support clients in a professional financial services environment in McKinley, Taguig.

LOCATION: MCKINLEY, TAGUIG

100% ONSITE

UP TO ₱32,000

Your responsibilities may involve:

Handling client inquiries

Resolving complex customer concerns

Assisting with financial service-related questions

Supporting inquiries involving investment products and accounts

Providing accurate information and solutions

Troubleshooting and resolving client issues

Delivering professional, high-quality client service

Candidates with experience handling inquiries related to Mutual Funds, Segregated Funds, Wealth Management, Asset Management, or other financial services are especially encouraged to apply!


2 YEARS BPO EXPERIENCE – ANY ACCOUNT

₱22,000 – ₱27,000

2 YEARS BPO EXPERIENCE IN FINANCIAL ACCOUNT

OR

WEALTH / ASSET MANAGEMENT EXPERIENCE

₱27,000 – ₱32,000

Relevant financial services experience can put you in the higher salary range!


WHO ARE WE LOOKING FOR?

You should have:

 ‍High School Graduate – Old Curriculum  Senior High School Graduate  College Undergraduate  College Graduate

At least 2 years Call Center / BPO Experience

Strong English Communication Skills

Excellent Problem-Solving Skills

Ability to handle complex customer/client concerns

Strong customer service mindset

Willingness to work a FIXED NIGHT SHIFT

Willingness to work 100% ONSITE in McKinley, Taguig

⭐ PREFERRED BACKGROUND:

Financial Services  Banking  Wealth Management  Asset Management  Mutual Funds  Segregated Funds  Insurance  Canadian Financial Services

If you've worked with financial products or investment-related inquiries, make sure to highlight that experience in your application!


HOW TO APPLY

Send your UPDATED RESUME to:  calmsam01@gmail.com

EMAIL SUBJECT: CLIENT SERVICES AGENT – MCKINLEY

EMAIL BODY:

Full Name:

Mobile Number:

Email Address:

Highest Educational Attainment:

Course:

Total Years of Work Experience (BPO + Non-BPO):

Total Years of BPO Experience:

Financial / Wealth Management / Insurance Experience:

Current / Previous Account:

Previous Monthly Salary Package:

Expected Basic Salary:

Open to Work Onsite? YES / NO:

Open to Shift Schedule? YES / NO:

Availability to Start:

IMPORTANT: Candidates who answer NO to working onsite or NO to the required shift schedule will be rejected.

I'm responding quickly to qualified applicants!

After applying, please actively check your email and chat inbox so you don't miss any updates or interview instructions.

Key Skills

5 Skills
Banking Insurance Wealth Management Financial Services Problem-Solving Skills Excellent English communication and presentation skills

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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