Account Specialist / Customer Success (ALM LBR)

Gratitude Inc

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16 hours ago

Account Specialist / Customer Success (ALM LBR)

2-3 Year(s)

₱ 25 - ₱ 30K p.m

Davao, Manila, Cebu Central Visayas

Job Description

Key Skills

GDS good communication skills GDS Experience Good analytical skills GDS tools (e.g., Amadeus, Sabre, Galileo)

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Account Specialist / Customer Success (ALM LBR)

Compensation & Work Setup

Basic Salary: ₱30,000 – ₱37,000 / month

Work Schedule: Shifting Schedules

Work Setup: Onsite

Key Qualifications

Experience: Minimum of 2 years in Renewals, Retention, or Inside Sales.

Domain Knowledge: Minimum of 2 years of relevant experience in Customer Success principles within SaaS (Software as a Service) business models.

Strong communication skills and a customer-first mindset.

Ability to adapt to shifting schedules and work collaboratively in an onsite team environment.

Role Overview

Join our team as an Account Specialist for ALM LBR! In this role, you will drive customer retention, handle contract renewals, and ensure our client's SaaS solutions deliver ongoing value to users. If you have a proven track record in inside sales or customer success and thrive in a dynamic onsite environment, we’d love to connect with you.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Arikemi Omotoso

Recruiter - Gratitude Inc

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