Account Specialist / Customer Success (ALM LBR)
Job Description
Account Specialist / Customer Success (ALM LBR)
Compensation & Work Setup
Basic Salary: ₱30,000 – ₱37,000 / month
Work Schedule: Shifting Schedules
Work Setup: Onsite
Key Qualifications
Experience: Minimum of 2 years in Renewals, Retention, or Inside Sales.
Domain Knowledge: Minimum of 2 years of relevant experience in Customer Success principles within SaaS (Software as a Service) business models.
Strong communication skills and a customer-first mindset.
Ability to adapt to shifting schedules and work collaboratively in an onsite team environment.
Role Overview
Join our team as an Account Specialist for ALM LBR! In this role, you will drive customer retention, handle contract renewals, and ensure our client's SaaS solutions deliver ongoing value to users. If you have a proven track record in inside sales or customer success and thrive in a dynamic onsite environment, we’d love to connect with you.
Key Skills
5 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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