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GRATITUDE INC
APAC · AFRICA · U.S.A

Account Specialist / Customer Success (ALM LBR)

576 Views 1 week ago
Experience 2–3 Year(s)
₱
Salary ₱ 25 – 30K p.m
Location Davao, Manila, Cebu Central Visayas
1 candidate(s) already applied

Job Description


Account Specialist / Customer Success (ALM LBR)

Compensation & Work Setup

 Basic Salary: ₱30,000 – ₱37,000 / month

 Work Schedule: Shifting Schedules

 Work Setup: Onsite

Key Qualifications

 Experience: Minimum of 2 years in Renewals, Retention, or Inside Sales.

 Domain Knowledge: Minimum of 2 years of relevant experience in Customer Success principles within SaaS (Software as a Service) business models.

 Strong communication skills and a customer-first mindset.

 Ability to adapt to shifting schedules and work collaboratively in an onsite team environment.

Role Overview

Join our team as an Account Specialist for ALM LBR! In this role, you will drive customer retention, handle contract renewals, and ensure our client's SaaS solutions deliver ongoing value to users. If you have a proven track record in inside sales or customer success and thrive in a dynamic onsite environment, we’d love to connect with you.

Key Skills

5 Skills
GDS good communication skills GDS Experience Good analytical skills GDS tools (e.g., Amadeus, Sabre, Galileo)

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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