Accounts Payable Lead - P2P Operations - VMD Expert
284 Views
1 week ago
Experience
2–21 Year(s)
₱
Salary
Confidential
Location
NA
6 candidate(s) already applied
Job Description
Accounts Payable Lead - P2P Operations - VMD Expert - BPO / Shared Services
Location: Philippines - Hybrid / Onsite
Work Setup: Day Shift / Mid Shift
About the Role:
Join us as a Procure-to-Pay (P2P) Lead and drive our Accounts Payable function forward! We're looking for a seasoned leader with deep AP expertise and proven experience in managing high-performing teams within a BPO / Shared Services environment.
Job Details:
Role: P2P Lead - Vendor Master Data Management
Location: Philippines - Hybrid / Onsite
Work Setup: Day Shift / Mid Shift
Whats in it for you:
Competitive salary and comprehensive benefits package
Clear career progression and professional development
Collaborative, supportive, and high-performing work culture
Lead strategic, high-impact finance operations
Your Role:
Lead end-to-end Accounts Payable operations and ensure service excellence
Own Vendor Master Data Management (VMD) - Ensuring accuracy, compliance, and integrity
Manage, mentor, and develop a team of AP specialists to achieve operational goals
Drive SLA adherence, quality metrics, and continuous performance improvement
Partner with clients, customers, and cross-functional teams for seamless delivery
Identify and implement process improvements, automation, and transformation opportunities
Support transitions and ensure stable service operations during change
Who were looking for:
Bachelor's Degree in Commerce, Accounting, Finance, Business Admin, or related field
6-10 years in Accounts Payable operations
At least 2-3 years in a People Management / Team Lead role
Strong hands-on experience in Vendor Master Data Management (VMD)
Proven experience in BPO, Shared Services, or Global Business Services (GBS)
Experience leading offshore, remote, or distributed teams
Experience working directly with clients and customer stakeholders
Experience in operational transitions, service stabilization, and process transformation
Key Skills
9 Skills
Banking
Personal Interaction
Inbound BPO
BPO Voice Process
BPO Call center
BPO call centre
retail voice operation
banking relationship manager
client service experience
Role Specifications
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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