Accounts Receivable Specialist – Voice
Job Description
VERTICAL: Logistics – Australian Account
WORK SETUP: 100% Onsite – IT Park, Cebu City
WORK SHIFT: Australian Timezone (5 AM or 6 AM shift)
SALARY: ₱20,610 package (Open for negotiation depending on experience)
START DATE: November 6, 2026
Role Overview
We are seeking an Accounts Receivable Specialist to handle customer communication, order tracking, query resolution, and shop order monitoring. This is a voice account supporting an Australian logistics client.
Key Responsibilities
Handle customer communication via voice channels
Track orders and monitor shop orders
Resolve customer queries and concerns
Provide excellent customer service
Support accounts receivable and procurement-related tasks as needed
Qualifications
College Graduate of any course (preferably Accounting and Business Management courses) – required
At least 1 to 2 years of relevant experience in BPO or non-BPO industry – required
For those with BPO experience: must be in a voice account – required
For non-BPO: open to voice or non-voice
With hands-on experience in using either ERP or SAP applications – required
Proficient in Microsoft Excel skills – required
Excellent verbal communication skills with proficiency close to Standard American English – required
Preferred experience: Accounts Receivable, Procurement, Logistics or Forwarding company
Why Join?
Competitive salary: ₱20,610 package (open for negotiation)
Prime IT Park, Cebu City location
Career growth in accounts receivable and logistics
Australian timezone schedule
Dynamic and supportive team environment
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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