Accounts Receivable Specialist (Voice)
Job Description
# ACCOUNTS RECEIVABLE SPECIALIST – VOICE
Vertical: Logistics – Australian Account Work Setup: 100% Onsite – IT Park, Cebu City Work Shift: Australian Time Zone (5:00 AM or 6:00 AM shift) Salary: ₱20,610 package (Open for negotiation depending on the candidate's caliber and years of relevant experience) Start Date: ASAP Headcount: 4
## QUALIFICATIONS
- College graduate of any course (preferably Accounting or Business Management).
- At least 1–2 years of relevant experience in the BPO or non-BPO industry.
- For candidates with BPO experience, must have experience in a voice account.
- For candidates with non-BPO experience, both voice and non-voice backgrounds are accepted.
- Hands-on experience using SAP applications.
- Proficient in Microsoft Excel.
- Excellent verbal communication skills, with proficiency close to Standard American English.
- Candidates with experience in any of the following are preferred:
- Accounts Receivable
- Procurement
- Logistics or Forwarding companies
## ROLES AND RESPONSIBILITIES
- Handle customer communication, order tracking, and query resolution.
- Monitor E-shop orders.
- Provide sales order updates.
- Use basic MS Excel skills to support daily operations.
- Utilize SAP applications to support logistics operations, including:
- Order processing
- Shipment tracking
- Inventory management
- Sales order updates
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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