Accounts Receivable Team Lead
Job Description
Job Overview
We are looking for an experienced Accounts Receivable Team Lead to manage AR operations for an Australian logistics account. The ideal candidate should have strong knowledge of Order-to-Cash (O2C) processes, transactional accounting services, SAP ERP/Business One, and AR process improvement. The role requires proven people management and client stakeholder management skills.
Key Responsibilities
Lead and manage day-to-day Accounts Receivable operations, ensuring accurate and timely transaction processing.
Oversee end-to-end Order-to-Cash (O2C) activities and transactional accounting services.
Monitor billing, cash application, account reconciliation, collections, and payment allocation activities.
Manage team performance, productivity, quality, and service-level commitments.
Identify opportunities to improve AR processes, streamline workflows, and enhance operational efficiency.
Drive AR improvement projects and implement process enhancements.
Manage client communications, stakeholder expectations, and operational escalations.
Prepare and review operational reports, dashboards, and performance metrics.
Support month-end closing activities and ensure compliance with agreed procedures.
Hire, train, motivate, retain, and develop team members.
Ensure the team meets operational targets, quality standards, and client expectations.
Qualifications
College graduate; Business Management or Commerce is preferred.
3–5 years of relevant Accounts Receivable experience and overall AR process knowledge.
At least 3 years of experience managing an AR team.
Mandatory hands-on experience using SAP ERP or SAP Business One.
Mandatory knowledge of O2C (Transactional Accounting Services).
Strong understanding of AR operations and process improvement initiatives.
Advanced Microsoft Excel skills and exposure to ERP systems.
Proven people management experience, including hiring, retaining, motivating, and developing employees.
Strong communication, leadership, and client stakeholder management skills.
Candidates from any industry are welcome.
Recruitment Process
Initial Interview
SVAR
L1 Interview
L2 Interview – MS Teams
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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