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GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) Kyriba IT Analyst | Hybrid in Makati (CRITICAL HIRING)

138 Views 1 week ago
Experience 5–30 Year(s)
₱
Salary ₱ 100 – 108K p.m
Location Manila (Makati)
31 candidate(s) already applied

Job Description


KYRIBA IT ANALYSTS! READY FOR YOUR NEXT BIG CAREER MOVE? HYBRID OPPORTUNITY IN MAKATI — EARN ₱100K TO ₱108K!


Job Title: Kyriba IT Analyst


Work Setup: Hybrid in Makati City

Shift: Mid Shift (3:00 PM - 12:00 AM)

Salary Range: PHP 100,000 to 108,000

Experience: 5+ years




APPLICATION SUPPORT & OPERATIONS

• Provide Level 2 and Level 3 application support for Kyriba and its associated integrations, ensuring operational stability and timely issue resolution.

• Monitor application health, service availability, system performance, and integration processing to proactively identify and address issues.

• Investigate, troubleshoot, and resolve production incidents while conducting comprehensive root cause analysis and implementing preventive measures.

• Coordinate incident management and resolution activities with vendors, banking partners, and cross-functional teams, including ERP, Treasury, Data & Analytics, and Integration teams.

• Support application upgrades, platform releases, system maintenance activities, and continuous enhancements to improve reliability and performance.

• Maintain operational documentation, knowledge articles, support procedures, and service records to support effective service delivery.




INTEGRATION MANAGEMENT

• Support, maintain, and enhance integrations between Kyriba and enterprise applications, ensuring reliable and secure information exchange.

• Monitor and support inbound and outbound interfaces, managed file transfers, and batch processing activities.

• Analyze and resolve interface failures, data synchronization issues, and integration-related incidents across interconnected systems.

• Ensure the integrity, accuracy, and availability of treasury-related data flows across multiple business and technology platforms.

• Participate in integration design reviews, testing activities, deployment planning, and post-implementation support.

• Collaborate with Infrastructure, Technology Operations & Foundation (ITOF), Cybersecurity, Architecture, and vendor teams to ensure integration solutions align with enterprise standards and operational requirements.

• Support integrations with external treasury and market data providers, including Bloomberg, FXall, State Street, and other banking or treasury-related platforms.

• Assist in troubleshooting connectivity, file transmission, authentication, and data exchange issues with external partners and financial institutions.



DELIVERY & CONTINUOUS IMPROVEMENT

• Participate in Agile and SAFe delivery ceremonies, including planning, backlog refinement, sprint execution, and release activities.

• Contribute to requirements analysis, solution design, testing, implementation, and deployment activities for system enhancements and projects.

• Identify and implement automation opportunities to improve operational efficiency, support processes, monitoring capabilities, and treasury workflows.

• Support continuous improvement initiatives by recommending process optimizations, technology enhancements, and service maturity improvements.



REQUIRED SKILLS

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Finance Technology, or a related discipline, or equivalent professional experience.

• Experience supporting Treasury Management Systems (preferably Kyriba), ERP platforms such as SAP S/4HANA or SAP ECC, or other business-critical financial applications.

• Demonstrated experience supporting system integrations, including API-based, messaging-based, and file-based data exchanges.

• Experience troubleshooting end-to-end business and technical processes across applications, middleware, networks, vendors, and external partners.

• Understanding of secure file transmission and encryption technologies, including PGP encryption, SSH, digital certificates, public/private key management, and related security controls.

• Familiarity with IT governance, audit controls, SOX compliance requirements, change management processes, access management, and segregation-of-duties principles.

• Experience supporting application testing activities, including upgrades, patches, interface changes, security implementations, and technical enhancements.

• Ability to evaluate and assess the impact of application changes, integration modifications, infrastructure updates, and platform upgrades.

• Previous Kyriba integration or technical support experience is highly desirable.



PREFERRED SKILLS

• Knowledge of Kyriba Treasury Management processes, functionality, and system administration.

• Understanding of integrations among Kyriba, SAP ERP platforms, Data & Analytics solutions, Azure services, and Treasury/Cash Management ecosystems.

• Knowledge of external financial platforms, including Bloomberg, FXall, State Street, and other treasury service providers.

• Experience supporting Data & Analytics reporting and financial data integration solutions.

• Experience collaborating with business stakeholders and supporting business-facing applications.

• Knowledge of cybersecurity practices, operational resilience, business continuity, and disaster recovery planning.

• Experience and knowledge on the below skills.


DEVOPS & RELEASE MANAGEMENT

• Release and deployment management

• Source control and version management practices

• Test planning, execution, and validation processes

• Environment management and production release support


TECHNICAL TROUBLESHOOTING EXPERTISE

• Root Cause Analysis (RCA)

• Application and Integration Monitoring

• Log Analysis and Diagnostic Investigation

• Incident and Problem Management

• Performance Monitoring and Optimization

• Interface and Integration Failure Resolution

• End-to-End Transaction Flow Analysis


SECURITY & COMPLIANCE

• Data protection and encryption technologies

• Banking and treasury security controls

• Identity and Access Management (IAM)

• Audit, regulatory, and compliance requirements

• SOX and financial systems governance

• Secure integration and data transmission practices


PROFESSIONAL COMPETENCIES

• Stakeholder Management

• Vendor and Third-Party Relationship Management

• Cross-Functional Collaboration

• Communication and Facilitation Skills

• Analytical Problem Solving and Critical Thinking

• Continuous Improvement Mindset

• Risk Identification, Assessment, and Mitigation

• Planning, Prioritization, and Execution Excellence

• Customer and Business Partnership Focus

Key Skills

2 Skills
Technical Analytical Skills

Role Specifications

Role
Analytics Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Analytics & Business Intelligence

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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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