(ACTIVE) USRN Team Leader_TWFH | Non-Voice
Gratitude Inc(ACTIVE) USRN Team Leader_TWFH | Non-Voice
Job Description
Key Skills
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Job title: USRN Team Leader (Non-Voice)
Account/s: El Paso & Hartford Account
Work setup: Temporary WFH
Work schedule: Shifting
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Qualifications:
• At least 2-3 years of BPO/CPO Utilization Management experience.
• At least 1 year of people-manager/ relevant experience.
• Active USRN (any mainland license)
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Role
Team Leader
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Temporary WFH
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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