Airline CSR - Wipro Cebu - 100% Onsite - Premium Travel Account
Gratitude IncAirline CSR - Wipro Cebu - 100% Onsite - Premium Travel Account
Job Description
Key Skills
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Airline CSR - Wipro Cebu - 100% Onsite - Premium Travel Account
Company: Wipro
Work Location: Wipro Cebu - 100% Onsite
Work Setup: 100% Onsite - Shifting Schedule
Industry: BPO / Airline / Travel
Employment Type: Full-Time
Salary: Competitive Package
Overview:
Wipro Cebu is hiring Customer Service Representatives for Premium Airlines Account. Perfect for candidates with excellent English skills and passion for travel. Build your BPO career with a global travel brand.
Job Details:
Role: Customer Service Representative - Airline / Travel Account
Location: Wipro Cebu - 100% Onsite
Account: Premium Airlines / Travel Support
Work Setup: 100% Onsite - Shifting Schedule
Salary and Benefits:
- Competitive compensation package
- Career growth and development opportunities
- Supportive and collaborative culture
- Complete training and development support
- Opportunity to work with global travel brand
Key Responsibilities:
- Assist customers with flight bookings, reservations, and cancellations
- Handle general travel inquiries with empathy and professionalism
- Resolve customer issues efficiently and accurately
- Document all customer interactions properly
- Collaborate with internal teams to ensure smooth experience
- Meet quality, productivity, and customer satisfaction targets
Qualifications:
Option 1:
- College Graduate - With or without BPO experience
- Must have C1 level English - Excellent communication skills
- Close to Standard American English accent
Option 2:
- Completed at least 2nd year in college with no failing subjects
- At least 6 months BPO experience required
- Good to excellent English communication skills
Additional Requirements:
- Willing to work 100% onsite in Wipro Cebu
- Willing to be assigned to Airlines / Travel account
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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