Assistant Manager - Employee Services Payroll

Gratitude Inc

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1 year ago

Assistant Manager - Employee Services Payroll

3-10 Year(s)

50 - 60 Thousand p.m

Manila (Makati)

Job Description

Key Skills

Compensation and Benefits Internal Audit Communication Skills Payroll skills Onboarding HR operations .Shared Services

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GRATITUDE INC. is hiring for Assistant Manager - Employee Services Payroll

Job Overview:

Shared Services is an individual contributor role with responsibility to review the existing processes and at the same time ensuring enhancement of the processes for better TAT. The role requires responding to requests for information and provides guidance on the correct place to access information

Location: Makati

Salary: To be discussed

Joining date: ASAP

Qualifications:

Bachelor’s Degree Graduate (4 or 5 years course completed)

HR Process expertise

Working knowledge of labor laws

4 to 6 years' experience in an HR SS role (BPO experience would be preferred)

Key Performance Indicators:

To support the Shared Service function with the full range of HR, Training & Recruitment administrative duties which includes Payroll , Benefits , Background Verification , Document Management and Attendance and Time keeping

Provides database security, system administration and design/alterations

Assists with Human Resources metric reporting

HR metric analysis. Prepares and provides information on employee demographics, trends and projections.

Maintains/updates system tables, passwords, organizations

Handles end to end HR Operations from onboarding to offboarding for payroll processing, compensation and benefits of employee

responsible to run a timely and accurate processes, Handles people manager responsibilities

Monitors team’s performance by planning reviews/cadence/discussions and coaching sessions

Determines the opportunities on how processes could be improved

Constant coordination with Operations and Department heads regarding employee payroll issues and updates on processes in Payroll and Benefits

Handles new hire orientation process

Monitoring and validating all payroll inputs, consolidation and review of all payroll disputes, 13th month pay and yearend tax annualization processing

Performs final review of payroll reports/outputs by validating instructions. Handles employee bonuses, incentives, salary adjustments/changes

Handles end to end final pay processing from instruction preparation, endorsement to third party vendor, validation of final pay register and bank upload

Handles COE and other government related documents

Adheres to internal controls, reviews policies

Very strong knowledge of labor codes and statutory requirements

Prepares monthly and weekly reports for government agencies, internal stakeholders

Participates in Internal/external audits

Works with third party partners for payroll and benefits administration

Reviews and approves sickness/maternity benefits/salary advances

Other details to be discussed during your interview with our BPO client.

To apply, please send your CV at xandra@gratitudephilippines.com or you may contact me via WhatsApp, +639855780057

Join now and be part of our team!

Role

Manager -Customer Service

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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