Assistant Manager Operations (Spanish Bilingual)

Gratitude Inc

1598 Views

16 hours ago

3-4 Year(s)

₱ 55 - ₱ 60K p.m

Quezon Calabarzon

Job Description

Key Skills

Fluent in Spanish and English • 3 years exp as a Spanish Bilingual Supervisor in the BPO industry 3 years of Customer Service background Financial /Mortgage experience

1 candidate(s) have already applied for this Job. Apply now

Job title: Assistant Manager-Operations (Spanish Bilingual) Campaign: Banking & Financial Services Headcount: 1 Location: Bridgetowne, Quezon City Salary: 60,000.00 Shift: Nigh Shift Target Start Date: ASAP

Qualifications: • 3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background Financial /Mortgage experience is a plus. • Excellent Communication Skills. • Should be fluent in Spanish and must have Spanish certification for at least an intermediate level. • Great People Management skills with proven record in critical and analytical thinking. • Experience in client engagement. • Amenable to US shift timings. • Amenable to work onsite in Quezon City.

Other Details: Lead a team of bilingual (English and Spanish) associates. Promoting mortgage products, continually engaging with a pipeline of customers and help them retain their home via servicing and collection efforts, while maintaining compliance with current client, federal and investor guidelines

reject if CV doesn't indicate 3 years experience as a Spanish Bilingual Supervisor in the BPO industry reject if no BPO experience reject if candidate is a former or current WNS employee must have Spanish certification for at least an intermediate level

2 Levels of interview - with Spanish Language proficiency assessment

Please always include screening notes: -current salary -expected salary -location -good with offer ( salary, sched, onsite in QC )

can start ASAP

Role

Billing Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Innocent Anumah

Recruiter - Gratitude Inc

NA, nigeria

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