MIS Executive

Job Title: MIS Executive
Vertical: UK Financial Customer Service
Work Setup: 100% onsite in Eton Centris, Quezon City
Work Shift: Shifting
Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience
Start Date: ASAP
Headcount: 1

QUALIFICATIONS:

Graduate of a Bachelor’s Degree in:
o Statistics
o Mathematics
o Engineering
o Business Administration
o Information Technology
o Computer Science"

• 2–4 years of reporting/MIS experience in a BPO environment.
• At least 2 years supporting contact center or WFM operations.
• Experience with Excel-based reporting and dashboard creation.
• Knowledge of contact center/WFM metrics preferred