Associate - Pioneering US Banking Accounts - Firstsource Cebu - FIXED WEEKENDS OF
Job Description
Key Skills
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Associate - Pioneering US Banking Accounts - Firstsource Cebu - FIXED WEEKENDS OFF - US Shifts - WFO*l
Company: Firstsource Solutions
Location: Cebu City, Cebu - 100% Work from Office (WFO)
Account: (Pioneering) US Banking Accounts - NEW ACCOUNT!
Start Date: ASAP - Urgent Hiring!
Work Setup: Work from Office - US Shifts - FIXED WEEKENDS OFF
About Firstsource:
Firstsource Solutions is a leading global Business Process Management company trusted by top US Banking brands. Join our pioneering US Banking account in Cebu and be part of something NEW!
Job Description:
Firstsource Cebu is urgently hiring Associates for our PIONEERING US Banking Accounts! This is a new account opportunity with FIXED WEEKENDS OFF and US Shifts! Start ASAP!
Responsibilities:
- Handle customer inquiries for US Banking Accounts
- Provide excellent customer service for financial and banking concerns
- Deliver high-quality support as part of a pioneering account
- Ensure customer satisfaction and compliance
Qualifications:
- 6 months of BPO experience working in US Account (MANDATORY)
- Education & Employment documents must be ready on priority
- Willing to work 100% Work from Office in Cebu
- Willing to work US Shifts
- Can start ASAP
Salary & Benefits - What to Expect:
- Salary will be discussed during interview - Competitive Salary!
- US Shifts
- FIXED WEEKENDS OFF
- Salary from Day 1 of Training
- FREE HMO Coverage for 2 dependents
- Performance Based Operational Incentives_
- 13th Month Pay
- Annual Appraisal based salary hikes_
- Life Insurance & Leave Credits
- Appealing Rewards & Recognition Program
- Temporary BCP Incentive per day basis*
- Employee-friendly Culture
Apply now for this pioneering US Banking Account at Firstsource Cebu!
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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