Cantonese Language Specialist - Earn Up to 130K - QC Onsite
Gratitude IncCantonese Language Specialist - Earn Up to 130K - QC Onsite
Job Description
Key Skills
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JOB TITLE: Cantonese Language Specialist - Earn Up to 130K - QC Onsite - With Sign-On Bonus*
Location: Quezon City - 100% Onsite | Work Setup: Shifting / Night Shift | Salary: PHP 52K - PHP 130K + PHP 20K Bonus + Incentives
*ABOUT THE ROLE:*
We are urgently hiring *28 Cantonese Language Specialists* to support Cantonese-speaking customers via phone, chat, and email. Earn up to PHP 130K monthly!
*JOB DETAILS:*
Role: Cantonese Language Specialist - Collections / O2C
Location: Quezon City - 100% Onsite
Work Setup: Shifting / Night Shift - 100% Onsite
Salary: PHP 52,212.67 - PHP 130,114.00 + PHP 20,000 Sign-On Bonus + Incentives
Headcount: 28 Slots Available - ASAP Hiring
*WHAT'S IN IT FOR YOU:*
- Up to PHP 130,114 monthly salary + Incentives - Premium pay for language skills
- PHP 20,000 Sign-On Bonus - Joining bonus
- HMO + Life Insurance - Complete benefits
- Paid Training + Permanent Employment Opportunity - Secure your future
- Free Parking + Company Events - Great work environment
*YOUR ROLE:*
- Handle customer interactions in Cantonese and English across phone, chat, and email
- Assist with account inquiries, billing concerns, service requests, and product information
- Deliver excellent customer experience and resolve issues efficiently
- Accurately document interactions in company systems
- Meet targets for quality, productivity, attendance, and customer satisfaction
- Perform other tasks as assigned
*WHO WE'RE LOOKING FOR:*
- Fluent in Cantonese - Can speak naturally, fluently, and spontaneously in a professional setting
- Able to understand complex, extended conversations including implied meanings
- With conversational / working English - Training and systems are in English
- Open to candidates with or without BPO experience
- Background in Collections and knowledge of Order-to-Cash (O2C) process is highly preferred but not required
- Must be eligible to work in the Philippines
- Open to non-Filipino applicants with Temporary Resident Visa (TRV)
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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