Job title : Training Specialist – Clinical Programs (US Healthcare)

Location: Vertis North, Quezon City, Philippines
Work Setup: On-site
Shift: US Day Shift
Experience: 3-10yrs

Job Description :

We are looking for an experienced Clinical Training Specialist to deliver clinical training for US managed care operations. The role focuses on developing clinical competencies, facilitating training, conducting assessments, and ensuring compliance with healthcare standards.

Required Skills :

• Active Philippine RN (PHRN) License

• Active, Unrestricted USRN License (NCLEX Passed)

• US Managed Care / Utilization Management

• Clinical Training & Facilitation

• HIPAA / PHI Compliance

Key Responsibilities :

• Deliver onboarding and continuing education for clinical staff.

• Train teams on UM, UR, Case Management, and clinical documentation.

• Conduct clinical assessments, case simulations, and skills validations.

• Develop SOPs, job aids, and training materials.

• Maintain audit-ready training and competency records.

• Collaborate with Operations and QA to improve performance.

Qualifications : 

• BSN graduate with active Philippine RN license.

• Active, unrestricted USRN license; NCLEX must be passed.

• Minimum 3 years of clinical experience.

• 1–2 years of clinical training or facilitation experience.

• Healthcare BPO training and US managed care experience.

• Must be willing to work onsite in Vertis North on a US day shift.