Collection Specialist
Gratitude IncCollection Specialist
Job Description
Key Skills
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Position: Collections Specialist
Account: UK Financial Collections
Key Qualifications:
- Minimum 1 year of US/UK or AU collections experience in any industry is required
- Mortgage experience is preferred
- Applicants with experience handling UK banking/financial collections are highly prioritized.
- Open to all educational backgrounds
- Amenable to work onsite on a shifting schedules (UK Time zone)
Key Responsibilities:
- Work on delinquent accounts and perform collection activities
- Call customers and inform them about the account status and collect the due amount
- Assertively negotiate with the customer to deliver the desired outcome of getting the account out of collections
- Update relevant systems and add service requests based on the discussion with the customer
- Adhere to laws and regulations while performing collection duties
- Co-ordinate with the internal and external teams in case there is additional information required or asked by the customer
- Ensure that the right service is provided to the customer
Salary Package: Up to 30% hike from your last drawn salary + 2400 allowance and 40k Signing Bonus
Role
Collections specialist
Timings
UK Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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