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GRATITUDE INC
APAC · AFRICA · U.S.A

College Undergrad (2 Years) - Retail Voice Account - EXL Iloilo

277 Views 2 weeks ago
Experience 1–19 Year(s)
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Salary ₱ 18 – 22K p.m
Location NA
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Job Description

College Undergrad (2 Years) - Retail Voice Account - EXL Iloilo - 18K Package


Company: EXL Service

Location: Iloilo City - Onsite

Industry: BPO / Retail Account

Account Type: Retail - Voice Account

Salary: PHP 18,000 Package

Work Setup: Onsite / Full-time


*About the Role:*

EXL Iloilo is urgently hiring for Retail Voice Account! Earn PHP 18,000 package. Open for college undergraduates who completed at least 2 years in college with 1 year BPO voice experience.


*Job Responsibilities:*

- Handle inbound calls for Retail account

- Provide accurate information and resolve customer inquiries

- Deliver excellent customer service with empathy and professionalism

- Meet quality and performance metrics

- Maintain compliance with company policies and procedures


*Qualifications:*

- Completed at least 2 years in college (College Undergraduate) - Required

- HS and SHS graduates are not qualified for this account

- Minimum 1 year BPO Voice experience is required

- Excellent English communication skills

- Willing to work onsite in Iloilo City

- Can start ASAP


*Benefits & Perks:*

- PHP 18,000 salary package

- HMO and government-mandated benefits

- Career growth and stable account

- Opportunity to work with a global company

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Operations BPO Call center Call centre voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
Accounting / Finance
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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